Returns & Exchanges Policy
At ATA Co., we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print and Pack
Download your prepaid shipping label and securely place your items in their original packaging with all tags still attached.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship your exchange within 5-7 business days.